How to send a case?
Traditional impressions or Model case
- If you are a new user, please fill out the New Account Form. If you already have an account, please connect with us.
- Once your account has been activated, you will receive a Shipping Kit, which includes a case box, shipping bag, mailing label, and the contact information of our preferred pick-up / delivery courier. The Shipping Kit will be delivered to your office usually the next business day, depending on your location.
- Download the Rx form, complete and sign the form. Attach the form OUTSIDE of the biohazard bag.
- Pack your sanitized impression and bite in a biohazard bag/zip bag. Use bubble wrap for models before placing them into the bag. Put small parts in vial/envelop.
- You can put multiple cases in one box, staple the RX form to the corresponding impression. DO NOT put the prescription form inside the bag.
- When you’re ready, call our preferred pick-up courier to pick up your case. Make sure to include the impressions/model case, completed prescription form (Rx), and the full set of the shipping kit.
Digital impressions
- First time user? Fill out our New Account Form. If you already have an account, please connect with us.
- Submit the Rx form with instructions for your case.
- Send a digital impression following the instructions of the IOS System that you use.
Email us at info@moderndentalcanada.com with the case number for any additional photos.
Please do not hesitate to contact us with any questions.