Send a Case
*Due to the current global climate, shipping delays may occur.
- Already have an account? Connect with us to schedule a pickup.
- To set up a new account, please fill out New Account Form and email it to us. We are also available to help you over the phone.
Prepare Rx form for our laboratory
Send a Digital Impression
Digital Impression
- First time user? Fill out our New Account Form. If you already have an account, please connect with us.
- Submit the Rx form with instructions for your case.
- Send a digital impression following the instructions of the IOS System that you use.
Email us at info@moderndentalcanada.com with the case number for any additional photos.
• Go to www.meditlink.com
• Login to your Meditlink Account
• Click on PARTNERS, then “INVITE PARTNER” (upper right hand side). Enter our email address info@moderndentalcanada.com
• We will accept and then we are connected!
• Call 800.577.8767
• Select Option 1, then Option 1
• Request to add Modern Dental Lab Vancouver to scanner
• Provide the lab ID: #248205
• On the scanner, go to settings and select “Sync configuration”
• Go to www.3shapecommunicate.com
• Login or Sign up.
• Go to the “Connections” tab, then click “Add Connection”.
• Connect with Modern Dental Canada by inviting our email: info@moderndentalcanada.com
• Contact 3M Support at 800.634.2249
• Select Option 3
• Select Option 1 and request Modern Dental Canada to be added to your scanner
• 3M will then confirm with Modern Dental Canada and add connection remotely
• Go to www.csdentalconnect.com
• On the top right side, add partners by entering email: info@moderndentalcanada.com
• Go to www.connectcasecenter.com
• Add lab, find Modern Dental Laboratory Canada via zipcode V5M 1C2
• Please contact as at info@moderndentalcanada.com or call at 800.361.6699 to add and connect the scanner. We’ll be more than happy to assist!
Send a Traditional Impression
Traditional impressions or model case
- If you are a new user, please fill out the New Account Form. If you already have an account, please connect with us.
- Once your account has been activated, you will receive a Shipping Kit, which includes a case box, shipping bag, mailing label, and the contact information of our preferred pick-up / delivery courier. The Shipping Kit will be delivered to your office usually the next business day, depending on your location.
- Download the Rx form, complete and sign the form. Attach the form OUTSIDE of the biohazard bag.
- Pack your sanitized impression and bite in a biohazard bag/zip bag. Use bubble wrap for models before placing them into the bag. Put small parts in vial/envelop.
- You can put multiple cases in one box, staple the RX form to the corresponding impression. DO NOT put the prescription form inside the bag.
- When you’re ready, call our preferred pick-up courier to pick up your case. Make sure to include the impressions/model case, completed prescription form (Rx), and the full set of the shipping kit.
Return Zone Calendar (Coming Soon)
Download RX Form
Vancouver, Canada
Phone: 800-361-6699
info@moderndentalcanada.com